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Ritesh Firodiya

Support

One person reads these, and answers them.

No ticket number, no bot, no queue position. Usually a reply within two working days.

Something is broken

Tell me the app, your phone model, and what you were doing. A screenshot beats a description.

Report a bug

A purchase or a subscription

Paid and did not get access, want a refund, or want to stop a subscription renewing. Refunds and cancellations are handled by the store — I will tell you exactly where to tap.

Purchase help

Delete my account & data

Required by both stores, and it should be easy. Say which app and which account; done within 7 days.

Request deletion

Or just email firodiya.ritesh@gmail.com — every button above goes to the same inbox, with the subject already filled in.

Asked often enough to answer here.

How do I stop a subscription renewing?

In your Google Play or App Store account, not in the app — neither store lets a developer cancel on your behalf. Access continues to the end of the period you have already paid for. AskCal, Aakalan, Plan-Kid, Scrvio are the subscriptions; the full list is here.

Which apps have ads?

One: Tic Tac Toe, with a banner and an interstitial between games. There is no ad-free purchase for it. Nothing else has an ad SDK at all.

I bought something and got a new phone.

Open the app, go to the purchase screen and tap Restore — purchases are tied to your store account, not the device. If it still does not appear, email the store receipt.

Do you track me?

Only Chitragupt, Tic Tac Toe carries analytics, and it asks first. Tic Tac Toe’s ad network receives an advertising identifier. Every other app has no analytics SDK at all — each product page lists exactly what its app asks for and why.