Request a refund

Each payment has its own 14-day window from the moment it captured. Pick which one you want back — the form adapts to that payment's rules.

Which payment do you want to refund?

Self · Tax Review unlock ₹249

22 May 2026 · AY 2026-27

Refund window closed · 14 days elapsed since unlock.
Pro Family · upgrade top-up ₹550

18 hours left to refund

23 May 2026 · refunding reverts you to Self · 6-PAN household coverage drops.
Ask CA · ITR Filing tier top-up ₹700

4 hours left to refund

23 May 2026 · Anil Sahu · engagement reverts to Consultation tier · no deliverable issued yet.
Ask CA · Consult ₹299

Non-refundable · engagement progressed

23 May 2026 · CA accepted and Consult-tier chat is underway · payment consumed.

Selected: Ask CA · ITR Filing tier top-up · ₹700. Form below adapts to this payment.

Eligible · refund window open

Ask CA · ITR Filing tier top-up ₹700 · paid 19 hours ago · no File-tier deliverable yet.

Within 14 days of THIS payment?

✓ 19 hours elapsed · 13 days 4 hours left

File-tier deliverable?

✓ ITR not yet filed · ITR-V not issued

Payment status?

✓ Captured (Razorpay)

The original Consult ₹299 stays charged — its window elapsed and the engagement is past initial acceptance. Refunding here just reverts the engagement to Consultation tier.

Tell us why (optional · 5 sec)

No effect on your refund. Helps us fix what didn't click.

Numbers don't look right Doesn't cover my edge case Paid by mistake / wrong AY Want a CA to handle it Something else

Refund details

Amount₹700
ToUPI · aarav@hdfc · same as paid
Processing time5-7 working days (bank cycle)
After refundEngagement reverts to Consultation tier · Anil notified · CA revenue share recomputed

Cancel · keep ITR Filing tier Confirm refund · ₹700 →

Full policy at refund.html. Outside the 14-day window? Raise a support ticket — we still help with documented bugs.