Email — payment · failure

Summary

Sent when Razorpay returns a failure or the webhook fails to capture. Contains the reason and a manual retry link. No auto-retry without user action.

Raw wireframe

• .context/designs/email/email-payment-failure.html

Copy

(verbatim user-visible strings TBD — see emails README)

Flows that touch this surface

(none yet — populate when flows migrate)

Entities referenced

• copy-strings
• voice
• pricing-upgrade-topups

Sources

• .context/wiki/surfaces/* § "Emails (web-only artefacts)"
• .context/designs/email/email-payment-failure.html