Surface — AI chat refusal

Summary

The safety-refusal message + doctor-finder path. Warm, not cold.

Raw wireframe

• .context/designs/mobile/knowledge/ai-chat-refusal.html

Copy

• Refusal message: "I can't give a dosage recommendation — even a small mistake could hurt. Let me help you get a real answer."
• Primary CTA: "Find an OB-GYN near you"
• Secondary CTA: "Save this question for my next appointment"
• Tertiary: "Ask something else"

States

• Dosage refusal
• Diagnosis refusal
• Emergency (red banner + emergency number + closest clinic)
• Mental-health escalation (therapist referral + iCall helpline)

Related

• flow-knowledge-to-doctor-referral
• no-medical-advice

Sources

• no-medical-advice
• voice